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Do I have the right to cancel?

If you’re a customer in the European Union, you have the right to cancel your contract within 14 days from when you receive your order. This doesn’t apply to items that have been worn or used, pierced jewellery, underwear, or swimwear where the hygiene seal has been removed or any other item that cannot be returned for health or hygiene reasons.

To exercise the right to cancel, you must inform us of your decision to cancel the contract by either completing the Cancellation Form or by contacting customersupport@styleworx.com detailing your name, address and order number and that you wish to cancel your contract. You must do this within 14 days of receipt of your order and you must then return the item(s) to:

STYLEWORX Returns
c/o Argo (Cargomasters) Limited
Unit 5, Easter Park
Axial Way
Colchester
CO4 5WY

Once your item(s) have been received and reprocessed, a refund will be made to you using the same method of payment as you used for the original transaction.

Please note that you are responsible for the cost of returning your item(s) to us.

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